SHIPPING

SHIPPING RATES AND TIMES

Urbani Tartufi’s orders are shipped by DHL courier. Delivery usually arrives within 24/72 hours from the moment when the order leaves our warehouse. The user will be notified by email as soon as the order is shipped. Tracking information is available at the following link:

ITALIAN SHIPPING: http://www.dhl.it/it/express/ricerca.html

The shipping cost is determined by the weigh/quantity of the items you order and it will be specified in the payment page at checkout.

EUROPEAN SHIPPING:

Urbani Tartufi ships to all European countries. Delivery arrives within 24/72 hours depending on destination and the time at which the order is shipped. The user will be notified by email as soon as the order is shipped. Tracking information is available at the following link:

EUROPEAN SHIPPING: http://www.dhl.com/en/express/tracking/monitor_shipments.html

Urbani Tartufi ships to the following countries in Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, United Kingdom, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Norway, Monaco.

100% EASY AND SAFE PAYMENTS

Verified PAYPAL PRO.

On Urbani Tartufi E-Shop it is possible to pay for your order using a Paypal account OR the following credit cards: Visa, Master Card, American Express, PayPal and Poste Pay.

However, no matter what payment method you choose, your order will be directed through Paypal’s payment processing.

Cash on delivery is NOT available.

DHL COURIER SHIPPING

Shipping is handled by DHL courier and delivery is from Monday to Friday.

DHL will send you texts to keep you  updated on your order status. If the phone number provided during registration on the website is not valid, we suggest you make sure someone is at the address to sign the delivery note.  

Delivery arrives within 24/72 hours from the moment when the order leaves our warehouse.

The user will be  notified by email as soon as the order is shipped.

If no one is at the address when delivery is attempted, a second attempt will be made. 

GUARANTEE

Safety is our first priority.

Items are securely packed to assure the delivery of fresh, undamaged products.